Thank you for choosing Bounty Hunter Metal Detectors. We are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, please review our refund and returns policy below.
Returns
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Eligibility: You have 30 calendar days from the date you received your item to request a return. To be eligible, the item must be unused, in the same condition as received, and in its original packaging.
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Process: To initiate a return, please contact us at contact@bountyhuntermetaldetector.net to obtain a Return Authorization Number (RAN). Include your order number, a description of the item, and the reason for the return.
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Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee receipt of your returned item.
Refunds
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Processing Time: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within a certain number of days.
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Partial Refunds: Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at contact@bountyhuntermetaldetector.net.
Non-Returnable Items
Certain items are non-returnable, including gift cards and downloadable software products.
Contact Us
If you have any questions or need further assistance, please contact us at contact@bountyhuntermetaldetector.net.
