Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are typically processed and shipped within 1-2 business days. Delivery times vary based on your location and the shipping method selected at checkout. For international orders, please note that customs processing may add additional time to the delivery.
To create an account, visit our website and click on the “Sign Up” or “Create Account” link, usually located at the top right corner of the homepage. Fill in the required information, including your name, email address, and a secure password. Once submitted, you’ll receive a confirmation email to activate your account
To update your shipping address, log into your account and navigate to the “Account Settings” or “Address Book” section. Here, you can edit or add new addresses. If your order has already been shipped, please contact our customer service at contact@bountyhuntermetaldetector.net as soon as possible to inquire about the possibility of redirecting the shipment.
After your order ships, you’ll receive a confirmation email containing a tracking number and a link to the carrier’s tracking page. You can use this information to monitor your order’s status. Alternatively, log into your account on our website and visit the “Order History” section to view the status of your orders.
For your security, we do not store your full credit card information. We use a secure payment processor to handle transactions, ensuring that your sensitive data is protected.
Sales tax is applied based on the shipping address and applicable local tax laws. The exact amount will be calculated and displayed during the checkout process before you complete your purchase.
We currently offer shipping to the contiguous United States. For international shipping options, please contact us at contact@bountyhuntermetaldetector.net to inquire about availability and associated costs.
We strive to ship all items in a single package. However, if you order multiple items, they may be shipped separately depending on availability and warehouse locations. If your order is split into multiple shipments, you’ll receive separate tracking information for each package.
If you need to swap an item
Returns and Exchanges
We offer a 30-day return policy for unused, uninstalled, and resalable merchandise in new condition and in the original packaging. To initiate a return, please contact us at contact@bountyhuntermetaldetector.net to obtain a Return Authorization Number (RAN). Please note that customers are responsible for return shipping costs.
We apologize for any inconvenience caused. Please contact us immediately at contact@bountyhuntermetaldetector.net with your order details, and we will assist you in resolving the issue promptly.
We are sorry to hear about the damage to your order. Please reach out to us at contact@bountyhuntermetaldetector.net with your order number and photos of the damaged item, and we will work to resolve the issue as quickly as possible.
Please contact us before you return.
Ensure that you include your Return Authorization Number (RAN) and a copy of your original receipt or proof of purchase.
For customer support, please contact us via email at contact@bountyhuntermetaldetector.net. Our team is available to assist you with any inquiries or issues you may have.
If you realize that you’ve entered an incorrect shipping address, please contact us immediately at contact@bountyhuntermetaldetector.net. We will make every effort to update your shipping information before the order is processed and shipped.
Once an order is submitted, it is processed promptly to ensure timely delivery. If you need to make changes or cancel your order, please contact us as soon as possible at contact@bountyhuntermetaldetector.net. While we will do our best to accommodate your request, we cannot guarantee changes or cancellations once the order has been processed.
Currently, we do not offer pre-order options for sold-out items. Please check our website regularly for updates on product availability.